Website and service terms.
By using this website, customers agree to these terms and all applicable South African laws relating to ecommerce, consumer protection, privacy, pharmacy services and medicine.
Website information
Northview Pharmacy aims to keep information accurate, but product descriptions, images, prices, stock, promotions, clinic availability and operating hours may change. Customers should confirm important details directly with the pharmacy.
Medical information
Website content is general information and does not replace diagnosis, a consultation, medicine counselling or emergency care. Customers should seek professional advice for symptoms, treatment decisions, medicine interactions and dosing.
Medicine and prescription orders
Prescription and scheduled medicine may be supplied only when legal requirements are met. The pharmacist may request an original prescription, identification, medical-aid information or additional clinical details, and may decline or delay supply where appropriate.
Orders and acceptance
A website basket, WhatsApp message or email is an order enquiry rather than final acceptance. The pharmacy confirms stock, eligibility, final price, payment, collection or delivery before an order is binding.
Pricing and payment
Prices are displayed in South African rand. Errors may be corrected before acceptance. Medical-aid claims, scheme benefits, copayments and exclusions depend on the member’s plan and the scheme’s rules.
Delivery
Delivery availability, service area, fees and timing must be confirmed by the pharmacy. Customers are responsible for providing accurate delivery and contact information and ensuring an authorised person can receive eligible items.
Third-party services
The website may link to third-party platforms such as WhatsApp, Calendly, Google Maps and Doctors on Demand. Northview Pharmacy is not responsible for their availability, policies or independent services.
Intellectual property
Website branding, original text, graphics, layout and media remain the property of their respective owners and may not be reproduced without permission.
Liability
To the extent permitted by law, Northview Pharmacy is not responsible for indirect loss arising from misuse of the website, reliance on general content, third-party services or factors beyond reasonable control. Nothing in these terms removes rights that cannot legally be excluded.
Changes
These terms may be updated when services, technology or legal requirements change. Continued use after an update constitutes acceptance of the revised terms.
Contact
Questions may be directed to info@northviewpharmacy.co.za or Northview Pharmacy at Unit A5, Northview Shopping Centre, Northriding, Johannesburg.